1. General Overview
Goldbet ("Casino," "Website," "Company," "We," "Us," "Our") operates under the ownership and stewardship of Goldkey Technologies Limitada, an enterprise duly incorporated in Costa Rica under registration number 3-102-892568, with its principal address located at Puntarenas - Pastor Diaz ave., Puntarenas Province, Jaco, 61101, Costa Rica. The Company holds licensure and is regulated by the governing authority of the Autonomous Island of Anjouan, Union of Comoros, functioning under License No. ALSI-012401005-F11.
In its role as a data controller, Goldbet is mandated by gambling oversight provisions to collect and manage personal data of players, facilitating their engagement in games and the rendering of associated services. This Privacy Policy delineates the specifics of personal data we gather, the rationale for its collection, and the manner in which it is utilized.
By registering for a Player Account on this Website, you convey your acknowledgment and agreement to the stipulations of this Privacy Policy. Should you dissent to these terms or are disinclined to share the requested personal data, your use of this Website is not advised.
This Privacy Policy constitutes an enforceable contract between you and the Company. Modifications to this Policy may be instituted periodically. Although we shall endeavor to inform you of such amendments, it is advised to routinely review the policy, as your continued utilization of the Website and related services signals acceptance of any updates.
For inquiries pertaining to this Privacy Policy or matters of data protection, our Data Protection Officer (DPO) is reachable at [email protected].
2. Information We Gather
The array of data we collect encompasses personal identifiers (such as your name and contact details), transaction records, website access logs, verification documents, and responses from any surveys you choose to participate in.
3. Utilization of Your Information
We harness your personal information to facilitate transaction processing, deliver services, provide customer assistance, confirm your identity, dispatch promotional communications (with your prior consent), fulfill legal and regulatory obligations, thwart fraudulent activities, and conduct research and analytical reviews.
4. Acquisition of Personal Information
We ensure that data collection occurs only with your awareness and consent. Additionally, information may be sourced from reputable third-party providers, specifically for transaction facilitation or fraud detection purposes, ensuring adherence to the standards outlined in this policy.
5. Data Sharing and Recipients
Your data may be shared across our corporate group and with trusted partners. Access to your information by employees is governed by strict confidentiality obligations. While data transfers may extend beyond national boundaries, robust protective measures are in place to safeguard its integrity during such transfers.
6. Safeguarding Your Information
We implement rigorous protocols to maintain the security of your personal data, including access controls such as password protection and two-factor authentication. It is the responsibility of players to maintain the confidentiality of their login details.
7. Reaching Out to Us
You may contact us to verify, modify, or request information about your data. You also have the right to object to the use of your data for marketing purposes. Should you have concerns regarding data handling practices, you are entitled to file a complaint with the appropriate supervisory bodies in accordance with GDPR provisions.